Skip to content
Shipping
Shipping Policy
We process and ship all orders within 3-5 business days. Orders
placed on holidays will be processed and shipped within 7-10 business
days. If an order is placed after 3pm PST, processing will begin on the
next business day. Once an order begins processing, it cannot be changed
or cancelled.
All US domestic orders are shipped via USPS (United States Postal
Service). Once an order is processed, tracking information will be sent
via email. At this time, we do not offer international shipping.
Incorrect Shipping Information
It is the customer’s responsibility to provide correct address
information. We are not responsible for any orders delivered to the
wrong address. If you think you may have provided incorrect address
information, please send an email with the correct address information
to info@mijoynaturals.com within 24 hours of placing your order.
If a package is returned to MiJoy Naturals due to incorrect or
incomplete shipping address information, or if the customer was not
available to receive their order, the customer is responsible for cost
of re-delivery/shipping.
Lost or Stolen Packages
MiJoy Naturals is not responsible for lost or stolen packages that
have a confirmed delivery to the address entered for an order. If
tracking info shows that your package was delivered, and you did not
receive it, we are more than happy to assist you with filing a claim
with USPS.
Damaged Products or Incorrect Orders
If you receive a package with a damaged product, or if you believe
your order may have been processed incorrectly, please contact MiJoy
Naturals by email at info@mijoynaturals.com within 5 days of delivery.
Back ordered items
MiJoy Naturals strives to have all of our readily available for
immediate shipment. Due to our products being made fresh in small
batches, there is a possibility that products may go on back order. If a
product is back ordered, the product title will display this clearly.
Upon restock of all items in your order, the full order will immediately
be shipped.
